Privacy Policy

1. Introduction

This Privacy Policy applies to the Copify website and any related services, content, or communications (collectively, the “Services”). By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

We process your personal data in accordance with applicable data protection laws, including (where applicable) the UK General Data Protection Regulation (“UK GDPR”), the EU General Data Protection Regulation (“EU GDPR”), and other relevant privacy regulations.

If you do not agree with this Privacy Policy, please do not use our Services. If you have any questions, you can contact us using the details in the “Contact information” section below.

2. Information we collect

We collect different types of information depending on how you interact with us and our Services. This may include:

2.1 Information you provide directly

When you contact us, request information, book a call, or otherwise interact with us, you may provide personal data such as:

• Contact details (e.g. name, email address, phone number)
• Business information (e.g. company name, role, website)
• Content and project details that you choose to share with us
• Any other information you voluntarily submit through forms, emails, or calls

2.2 Information collected automatically

When you visit our website, we may automatically collect certain information about your device and usage, such as:

• IP address and approximate location
• Device identifiers and browser type
• Pages visited, time spent on pages, and navigation patterns
• Referring URLs and the date and time of your visit

This information is typically collected using cookies, log files, and similar tracking technologies. See the “Cookies and similar technologies” section for more details.

2.3 Information from third parties

We may receive information about you from third-party tools and platforms that you choose to use in connection with our Services (for example, Calendly for booking calls or Web3Forms for contact form submissions). The information we receive will depend on your settings and the privacy policies of those third parties.

3. How we use your information

We use the information we collect for the following purposes:

• To provide and improve our Services: including responding to your inquiries, delivering content or proposals, and maintaining and optimizing the website.
• To communicate with you: such as sending you emails about your inquiries, calls, projects, or updates related to our Services.
• To personalize your experience: by understanding how visitors use our site and tailoring content and communication where appropriate.
• For analytics and performance: to monitor usage patterns, measure the effectiveness of our marketing, and improve our offerings.
• For security and legal compliance: to detect, prevent, and respond to potential fraud, security incidents, or legal requests.

We only process your personal data where we have a legal basis to do so, which may include your consent, our legitimate business interests, the performance of a contract with you, or compliance with a legal obligation.

4. How we share your information

We do not sell your personal data. We may share your information in the following limited circumstances:

• Service providers: We may share data with trusted third-party vendors who assist us in operating our website and delivering our Services (for example, hosting providers, analytics tools, form processors, or scheduling tools). These providers are only permitted to process your data on our behalf and under appropriate contractual safeguards.
• Legal obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g. a court or government agency).
• Business transfers: In the event of a merger, acquisition, or other business transition, your information may be transferred as part of the assets, subject to the protections outlined in this Privacy Policy.
• With your consent: We may share your information for other purposes where you have given us your explicit consent.

We take reasonable steps to ensure that any third parties with whom we share your data maintain appropriate security and confidentiality standards.

5. Cookies and similar technologies

Our website may use cookies and similar technologies to collect and store certain information when you visit or interact with our Services.

5.1 What are cookies?

Cookies are small text files that are placed on your device by websites you visit. They are widely used to make websites work, improve user experience, and provide information to website owners.

5.2 Types of cookies we may use

• Essential cookies: Required for the website to function properly (e.g. basic session management and security).
• Performance and analytics cookies: Help us understand how visitors use our site so we can improve performance and usability.
• Functional cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

5.3 Managing cookies

Most web browsers allow you to control cookies through their settings. You can usually configure your browser to block cookies, delete existing cookies, or alert you before a cookie is stored. Please note that disabling certain cookies may affect the functionality or performance of our website.

For more information on cookies and how to manage them, you can visit independent resources such as www.allaboutcookies.org (where available).

6. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or legal obligations).

When we no longer need to use your personal data, we will delete it or anonymize it so that it can no longer be used to identify you.

7. Your rights and choices

Depending on your location and applicable law, you may have certain rights in relation to your personal data, which may include:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your personal data, in certain circumstances
• The right to object to or restrict our processing of your data
• The right to withdraw consent at any time where processing is based on consent
• The right to data portability, where applicable

To exercise any of these rights, please contact us using the details provided in the “Contact information” section. We may need to verify your identity before responding to certain requests.

You may also have the right to lodge a complaint with your local data protection authority if you believe that we have not handled your data in accordance with applicable law. We would, however, appreciate the opportunity to address your concerns directly first.

8. Data security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures are designed to provide a level of security appropriate to the risks associated with the processing of your data.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

9. International transfers

Our Services may be operated from different locations, and your personal data may be processed in countries outside of your own, including countries that may not provide the same level of data protection as your home jurisdiction.

Where required by law, we take appropriate safeguards to protect your personal data when it is transferred internationally, such as using standard contractual clauses or other lawful transfer mechanisms.

10. Third-party websites and services

Our website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We are not responsible for the privacy practices or content of such third-party sites.

We encourage you to review the privacy policies of every site you visit and every service you use.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information. Your continued use of the Services after any changes have been posted will constitute acceptance of those changes.

12. Contact information

If you have any questions about this Privacy Policy, our data practices, or your rights, you can contact us at via the contact form on the homepage.